This is just too good not to share with you all.  When we arrived at the baggage terminal at JFK last Tuesday, 1/10, there was a page over the loud speaker for Passenger Ledzewicz (Urszula) requesting her to go to the end of the luggage carousel.  She and I walked down to the end of the carousel and a baggage rep tried to give her this set of golf clubs that was all wrapped up and had a tag with her name on it.  The number, however, did not match any of our numbers on our claim checks.  Urszula told this rep that these clubs were not hers and she didn't even know how to play golf.  We then walked back the side of the carousel to see if our luggage was ever going to show up.  In the meantime, there was another page for Passenger Ledzewicz and she ended up going through the whole thing again with another agent and declined the golf clubs.
This morning I got a call from Urszula and -- you guessed it -- United called and told her that they were delivering her golf clubs to her home today!!!  I guess the only thing for her to do at this point is to learn to play golf.  Now, if you know anyone who flew back from South Africa last week and their golf clubs got lost in transit, please let me know.  I know exactly where they are!